Question 1

Do you offer lab specimen courier service in Charlotte and Fort Mill?

Accepted Answer

Yes. Wright Away provides dedicated lab specimen courier runs between clinics, reference labs, and hospitals across Charlotte, Pineville, Ballantyne, Fort Mill, and Rock Hill. Specimens are handled with temperature-aware, time-sensitive care and proof of delivery on every trip.

Question 2

Can you handle pharmacy courier service for clinics and facilities?

Accepted Answer

Absolutely. We provide pharmacy courier service for medication pickups and drop-offs between pharmacies, clinics, long-term care facilities, and patients in the Charlotte–Fort Mill region. All transport is HIPAA-aware and discreet.

Question 3

How fast is your STAT medical delivery?

Accepted Answer

STAT medical delivery is our highest-priority tier. Once a request is received, a courier is dispatched immediately for direct, non-stop transport. Most STAT runs inside the Charlotte–Fort Mill service area are completed within 60–90 minutes of pickup.

Question 4

What areas do you cover?

Accepted Answer

Our core service area is Charlotte NC, Pineville, Ballantyne, Fort Mill SC, and Rock Hill SC. Contracted routes outside this footprint can be arranged on request.

Question 5

Are you HIPAA compliant?

Accepted Answer

Wright Away is HIPAA-aware and trained on safe handling of medical materials. Our intake system intentionally does not collect or store any patient information, medical records, or clinical data — every job is treated as a logistics request only.

Question 6

Do you offer same-day and contracted recurring routes?

Accepted Answer

Yes. We support same-day on-demand requests as well as contracted recurring routes for clinics, labs, and pharmacies that need scheduled daily or weekly pickups.